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Operations Manager
Atlanta Symphony

Department: Orchestra Operations
Reports To: General Manager
FLSA: Exempt
Employment Status: Regular/Full-time

Work as a member of the operations team to manage all aspects of day-to-day orchestra operations and concert production, to secure successful performances, and to maintain a positive relationship with Orchestra members. Manage the Orchestra’s schedule in support of artistic excellence and financial sustainability, and in compliance with the Orchestra’s CBA; manage runouts, tours and media projects; manage the department’s budget.

Work Schedule:

  • Monday – Friday, 9am – 5pm, with some evenings and weekends required as needed.
  • While conditions may alter the amount of time spent in any one area, the time spent on position responsibilities can be expected to be as follows:
    • Orchestra Operations         70%
    • Hall Operations                    20%
    • ASO Media                            10%


A. Orchestra Operations:

  1. Orchestra service management
    1. Manage all operational aspects of orchestra services, including the orchestra’s schedule, ensuring that all rehearsals and concerts are well organized and smoothly produced.
    2. Ensure compliance with the orchestra’s collective bargaining agreement, AFM national media agreements, and producer and vendor contracts for all orchestra services.
    3. Manage the orchestral aspects of production planning for any and all concerts that involve the Orchestra. These include but are not limited to classical, educational, and Symphony Hall Live productions.
    4. Coordinate planning and operational details of runouts, summer parks concerts, convention appearances, ‘members of’ events, national and international tours, including but not limited to budgeting, travel and hotel arrangements, orchestra and staff per diem, tickets, visas and follow through of contracts.
    5. Conduct pre-tour site surveys when necessary for all concerts outside of Symphony Hall. Accompany the Orchestra on all traveling engagements and ensure the comfort of the musicians and the smooth management of logistics.
    6. For concerts outside of Symphony Hall, serve as liaison with local presenter, arrange for orchestra transportation, coordinate hospitality for musicians and manage other logistical and production details as needed.
    7. Communicate with all conductors and their managers to acquire pertinent production-related information.
    8. Share in Orchestra Management concert and rehearsal duty, including weeknights and weekends as needed.

B. Hall Operations

  1. Manage, resolve issues with, and disseminate schedule for all events in rehearsal hall, Symphony Hall and all ancillary spaces, including all rehearsals, concerts, load-ins, load-outs, piano tunings, radio and recording session logistics, concert production requirements and auditions.
  2. Department Support / Support for General Manager
    1. Prepare and track operations budget.
    2. Develop and maintain an excellent relationship with the Music Director, Orchestra, stage crew, senior management, guest conductors, guest artists, outside vendors and all other departments in the Atlanta Symphony Orchestra.
    3. Provide general support to the General Manager and to other members of the department as needed.

C. ASO Media

  1. Administer all aspects of ASO Media including but limited to, archive recording and radio broadcast series, contractual fulfillment with recording teams, serve as liaison in the design process for all media products (CDs, DVDs and any future medium of transmission), relationship management with distribution partners, and keep records for all sales of media in any form.

2. Meetings

  1. Lead ASO production meetings, represent ASO at Woodruff Arts Center Calendar and Facilities meetings and other meetings as appropriate.



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience:

  • Bachelor’s Degree or comparable professional experience
  • Three years production experience with a performing arts organization
  • Experience in a union environment

Skills and Abilities:

  • Effective at interpersonal relations at all levels of an organization

Physical Demands/Work Environment:

The work environment and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Some standing, walking, bending, frequent use of hands, stooping and light lifting (at least 10 pounds) is needed.
  • The noise level in the work environment is usually moderate.

Status: Full Time

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10-20-2017, 10:03 am
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